COVID-19: Update on the Reopening of our Showrooms

May 1, 2020 (Last modified on May 28, 2020)

Dear clients,

Life will slowly begin to resume its course in this new reality we all face. We must adapt by acting with caution to avoid creating a new tangent to this famous curve. We have been preparing to reopen our showrooms for a while now to ensure your safety as well as the safety of our employees. Following the latest government announcements, we confirm that we will be ready to serve you in our showrooms for the purchase and leasing of a vehicles as of May 4 at Mercedes-Benz de Québec and BMW Sherbrooke, as well as May 25 in all our dealers in the greater metropolitan area (Montreal and South Shore of Montreal ).

As mentioned, we have applied numerous social distancing measures and implemented the necessary measures to provide a safe environment for everyone in each of our dealerships. This includes rigorous health protocols, a contactless welcoming and transaction process, social distancing marks on the ground, and the installation of Plexiglas, to name a few. In addition, during your visit, a sales representative will accompany you at all times to circulate in our showrooms. We take this new reality very seriously, and we will do everything in our power to minimize the risks for you and our employees.

Of course, until the reopening of our showrooms and even when they will be open, we remain available virtually or by phone and videoconference and email if you prefer to be served remotely. We will be happy to support you through our contactless transaction process.

We are counting on you to respect the sanitary measures that are in place in order to make your experience as pleasant and safe as possible. In addition, if you have any symptoms of COVID-19, please refrain from coming to our dealerships. Contact us by phone or virtually so that we can serve you remotely.

Thank you for your patience during the crisis. We are ready to serve you as of  May 4th or 25th depending on the region. See you soon!
Thank you for your attention,

Norman Hébert jr.
President & Chief Executing Officer
Groupe Park Avenue

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